Legal information
Delete a StudyArena account
You can request deletion inside StudyArena or externally by email. Both paths require account-ownership verification and cover the StudyArena account and associated product data.
Request inside the app
Open Settings > Account and privacy > Delete account, authenticate when asked and confirm the request. Access is restricted immediately and a 30-day recovery period begins.
Request without the app
Send an email to zenovaappsteam@gmail.com with the subject "Delete my StudyArena account". Include your StudyArena username and send from the recovery email attached to the account when available. Never include your password. If no recovery email is attached, support will request non-secret ownership details before accepting the request.
Data deleted and retained
After the 30-day recovery period, the StudyArena profile, learning activity, room participation, user-created questions and product storage objects are permanently processed for deletion. Records that must be retained for fraud prevention, security, legal obligations or Google Play transaction history can remain for the required period. Google Play subscriptions must be cancelled separately in Google Play.
Cancel during recovery
During the 30-day recovery period, sign in and use the cancellation control in StudyArena or contact support. A completed permanent deletion cannot be undone.